Contact us
Have questions or want to learn more about our products and services? Reach out to our team — we’re here to help.
Contact us
SIA REATON FOOD
Čiekurkalna 2.līnija 74, Rīga, Latvija, LV-1026
Phone
+371 20188200
Email
horeca@reatonfood.eu
Details
Registration code: 40203501005
VAT nr: LV40203501005
AS SEB banka IBAN (EUR)
LV06UNLA0055003726925
REATON FOOD OÜ
Priisle tee 16, Tallinn, Estonia, 13914
Phone
+372 683 55 83
Email
tellimus@reatonfood.eu
Details
Registration code: 11237254
VAT nr: EE101041531
SEB PANK AS
EE911010220054408017
REATON FOOD UAB
Minsko pl.3, Vilnius, Lietuva, LT-02121
Offices
Minsko pl.3, Vilnius, Lietuva, LT-02121
Birutės g. 8, Klaipėda, Lietuva, LT-91202
Veiverių g. 134, Kaunas, Lietuva, LT-46352
Phone
+370 523 303 90
Email
reaton.lt@reatonfood.eu
Details
Registration code: 111693813
VAT nr: LT116938113
SEB BANK AB
LT767044060001675860
Frequently Asked Questions
How to Become a Reaton Food Customer?
Reaton Food serves business customers only. Our services are available to registered companies operating in the foodservice, hospitality, retail, wholesale and food manufacturing sectors.
To become a customer, complete the registration form on our B2B e-commerce platform:
https://e-food.reatonfood.eu
Once we receive your application, a member of our team will contact you within two business days.
If you have any questions or would like personal assistance, please call us at +371 20188200 or email us at horeca@reatonfood.eu.
How do I get access to the Reaton Food online platform?
After signing a cooperation agreement with Reaton Food, we prepare an additional agreement for access to our B2B online ordering platform.
Once the agreement is completed, you will receive your personal login details, giving you access to:
- place orders online;
- browse our complete product catalogue;
- track order status and order history;
- access personalised pricing and product availability;
- use additional features of the Reaton Food B2B platform.
I have access, but I can't log in to the Reaton Food online platform
If you're having trouble logging in to the Reaton Food B2B online platform, please follow these steps:
Make sure your device is connected to the internet.
Check that your username and password have been entered correctly.
If you've forgotten your username or password, contact your Reaton Food Sales Representative, our Customer Service team, or email us at horeca@reatonfood.eu.
What information is available in my customer profile?
Your Reaton Food customer account gives you quick access to all the information you need to manage your cooperation with us, including:
- contract information;
- your approved credit limit;
- contact details of your dedicated Reaton Food Sales Representative;
- a personalised product assortment based on your purchasing history;
- order history;
- invoices created through both the Reaton Food online platform and your Sales Representative;
- saved shopping carts for faster and more convenient repeat orders.
How do I place an order if I have multiple delivery addresses?
When placing an order, your customer account will display all delivery addresses registered for your business.
Simply select the required delivery address, choose your preferred delivery date from the available options, and continue with the order.
What does the timer in the shopping cart mean?
The timer in your shopping cart shows how much time is left to place an order for the nearest available delivery date.
If you submit your order after the displayed deadline, the system will automatically offer the next available delivery date.
Where can I find special offers and promotional prices?
You can find all current special offers, promotional prices and clearance deals in the Special Offers and Clearance sections of the Reaton Food online platform.
What should I do if my updated credit limit is not displayed?
If your updated credit limit is not visible in your Reaton Food customer account, please log out of the platform and sign in again.
Your credit limit and account balance information are refreshed each time you log in to the platform.
If the information is still not updated after signing in again, please contact your Reaton Food Sales Representative or our Customer Service team for assistance.
